Privacy Policy
Support Team – October 11, 2024
www.allmytutor.com
Effective Date: October 11, 2024
At www.allmytutor.com your privacy is important to us. This Privacy Policy explains how we, along with our affiliates (“Allmytutor,” “we,” “our”), collect, store, process, and share your personal information. It also outlines the choices you have regarding your information. By accessing our website or using our services, you accept the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
Scope of this Privacy Policy
This Privacy Policy applies to personal information collected through our website www.allmytutor.com, mobile applications, and other interactive services such as email and phone communications (collectively, the “Service”).
Information We Collect
You can explore some parts of our Service without creating an account. However, when you choose to sign up, we collect personal details to provide better services. This includes:
- Account Registration: Information like your name, email, and password.
- Profile Information: Data such as your location, education background, and tutoring subjects.
- Uploaded Content: Photos, essays, lesson recordings (with consent), and video answers (for “Ask an Expert”).
- Communication: Messages, comments, or other forms of communication through phone, email, or social media.
For students and parents, we may collect school information, tutoring session details, and feedback once consent is provided.
For tutors, additional details such as your Social Security Number (SSN), tax identification, and payment information are collected for tax purposes and payment processing.
Financial Information
When purchasing services, we collect payment details like your name, credit card number, and billing address. While we store financial information in a secure manner following Payment Card Industry Data Security Standards (PCI-DSS), we do not store credit card numbers.
Additional Data Collection
We also gather data automatically, such as your browser type, IP address, device information, and geolocation data (if enabled). This information helps us enhance the user experience and can be shared in aggregate with third parties for analytical purposes. Additionally, if you log in through services like Facebook or Google, we may access certain profile information in line with their privacy policies.
How We Use Your Information
We use the information collected for purposes including:
- Account setup and access to the Service.
- Processing payments and transactions.
- Communication regarding Service updates or customer inquiries.
- Improving and personalizing user experiences.
- Delivering targeted advertisements and promotional offers.
Sharing Your Information
We do not sell your personal information. However, we may share data in certain scenarios, including:
- User Content: Information you share, such as tutor profiles, reviews, or comments, may be visible to other users.
- Service Providers: We may share your information with third-party providers for payment processing, analytics, or fraud prevention.
- Legal Obligations: If required by law, we may disclose your information to comply with legal requests or protect public safety.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and display relevant ads. You can manage cookie preferences through your browser settings or use tools like AboutAds.info to opt out of targeted advertising.
Data Security
We employ industry-standard encryption (128-bit SSL) to safeguard your information during transmission and storage. However, no system is entirely secure, and by using our Service, you acknowledge the inherent risks.
Managing Your Information
You can access, update, or delete your personal information through your account settings. To unsubscribe from promotional emails, use the link provided in our emails. Note that essential communications related to your account status cannot be opted out of unless you choose to terminate your account.
California Residents’ Rights
If you reside in California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, access, or request the deletion of your personal information collected within the past 12 months. To exercise these rights, please contact us at support@allmytutor.com.
Children’s Privacy
Our services are not designed for children under the age of 13, and we do not knowingly collect personal data from them. If you believe we may have unintentionally collected information from a child under 13, please contact us for immediate removal.
Privacy Policy Updates
We reserve the right to update this policy as necessary. Any changes will be posted with the updated effective date. We encourage you to review this Privacy Policy regularly while using our Service.
By using Allmytutor, you agree to this Privacy Policy and the processing of your personal data in accordance with its terms.