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Customer Payment Policies

Customer Payment Policies

It’s easy to hire a coach or tutor
Our goal is to make your allmytutor experience easy and fair. We want to simplify the process of hiring a tutor, not make it more difficult. By adhering to these principles, we think allmytutor will be a pleasure for you to work with.

No commitments
Lots of payment options
Simple, transparent transactions
Good Fit Guarantee
Unlimited email support – support@allmytutor.com

Whether you need a coach / tutor for the whole year or just a one or multiple times refresher, you can use allmytutor as much or as little as you wish. You pay as you go or set up reoccuring payment every month.

payment options
allmytutor accepts all major credit and debit cards including Visa, MasterCard, American Express, and Discover.

You agree to maintain valid payment information to ensure that coach / tutors you hire through allmytutor receive their payment after lessons are completed, allmytutor requires that you establish a valid form of payment information in your allmytutor account.

Meeting Safely for In-Person Tutoring or Coaching
If you choose to meet in person for tutoring or coaching, we want to ensure that your experience is not only productive but also safe. Here are some important safety practices to follow:

  • Meet in a Public Location: Always arrange your in-person meetings in public places where other people are present, such as a library, coffee shop, or community center. This provides a safe, controlled environment with plenty of activity around. Avoid private or isolated areas.
  • Inform Someone of Your Plans: Before attending an in-person session, inform a family member or trusted friend of your whereabouts. Let them know where you are meeting, who you are meeting with, and when you expect to return. If possible, share your location via your phone for added safety.
  • Use Your Own Transportation: Always provide your own transportation to and from the meeting location. This ensures that you maintain control over your travel arrangements and aren’t reliant on someone else for transportation.

Sex offender : https://www.nsopw.gov/
public Background check : https://backgroundchecks.org/
paid Background check, you can ask or conduct coach / tutor background check consensus with customer and coach / tutor and agreement.
All expenses would be covered by you (customer).

Links for ref:
GoodHire: https://www.goodhire.com/
Checkr: https://checkr.com/
Please do websearch as per your need.

Safety for Minors
For students under the age of eighteen, we strongly recommend that an adult be present during the session. Whether it’s a parent or guardian, having an adult in attendance ensures additional supervision and protection. This policy is designed to create a secure learning environment for younger students and provide peace of mind for their families.

Please note that you must maintain valid payment information in your allmytutor account for the duration of the tutoring.
If a payment method is removed for any reason, you will be required to enter new billing method before continuing to message tutors or schedule lessons.

All payments are processed through the allmytutor platform By using the allmytutor website, you are agreeing to make all of your payments to tutors listed on allmytutor through the allmytutor system. This is true for all payments related to tutoring lessons including any agreed upon travel or other compensation adjustments. Such additional payments should be negotiated between you and the tutor and incorporated into the tutor’s hourly rate.

Simple, transparent transactions
You receive a confirmation email from allmytutor each time a tutor enters a lesson with you. The email shows the lesson start time, end time, subject and total charge. You also have the option of requiring the tutor to include a lesson report with details about each lesson. Any questions with the hours reported should be discussed with the tutor who can then amend the lesson details. allmytutor customer support is also available to help resolve discrepancies.

You (Customer) will be charged for the hours purchased in advance.
Re-scheduling request needs to be coordinated between you and coach/tutor.

Remember, when you hire a tutor, you are entering into a business relationship directly with that tutor. Therefore, please consult with your tutor about his or her cancellation policy prior to beginning lessons. Tutors’ cancellation policies may also be listed on their profiles. Please note, in some instances, information about cancellation policies included in Tutor’s public profile may not be visible to some customers who participate in certain programs. Please inquire directly to tutors about any cancellation and no-show policies before scheduling a lesson. Please note further, lesson cancellations are subject to the standard 10% service fee.